URL : www.anova-hotel.com
Company name : SARL ANOVA HOTEL
Share capital : 11 430 €
Intra-Community VAT : FR25433290921
RCS : Gap - SIRET 433 290 921 00025
Registered office: 511 rue de l'Obélisque, 05100 Montgenèvre

Contact:

• Telephone : +33 4 92 54 48 04

• Mobile phone : +33 6 80 43 89 30

• Email : [email protected]

1. Purpose of the site

The website www.anova-hotel.com is intended to present the establishment and its services (accommodation, catering, spa, seminars, activities), and to enable online reservations. It also collects certain personal data as part of the management of customer stays.

2. Liability

Director of publication : SARL ANOVA HOTEL
Editorial manager : SARL ANOVA HOTEL
Design, development, hosting : Eliophot - www.eliophot.com

The publisher cannot be held responsible for any errors, interruptions or temporary unavailability of the site. Information may be modified at any time without notice.

3. Collection of personal data

The site collects personal data for the purposes of reservations and customer relations. In accordance with the French Data Protection Act (Loi Informatique et Libertés) and the General Data Protection Regulation (RGPD), you have the right to access, modify, delete and object to data concerning you.

To exercise this right, please write to : [email protected]

4. Intellectual property rights

All site content (text, images, graphics, logos, etc.) is protected by copyright and intellectual property law. Any reproduction, distribution or use without written authorisation is strictly prohibited, except for private or personal use.

5. Links to third party sites

The site may contain links to other sites. The publisher is not responsible for the content or operation of these third-party sites.

6. Disputes and mediation

In the event of a dispute, the customer is invited to contact Anova Hôtel's customer service department to attempt to reach an amicable settlement.

If no agreement is reached, the customer may contact the Association of European Mediators (AME CONSO) within one year of a written complaint:

• On line : www.mediationconso-ame.com

• By post: AME CONSO - 11 place Dauphine - 75001 PARIS

7. Online dispute resolution

In accordance with Article 14 of Regulation (EU) No 524/2013, the European Commission provides an online dispute resolution platform:
https://ec.europa.eu/consumers/odr/

8. No right of withdrawal

In accordance with article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to accommodation services booked for a specific date or period.

9. Limited liability of the publisher

The publisher undertakes to provide reliable information, but does not guarantee its accuracy or completeness. It cannot be held responsible for any errors, viruses or interruptions affecting access to the site.

10. Modification of legal notices

These disclaimers may be updated at any time. We advise you to consult them regularly.